Privacy Policy

GOAC Facilities Help Desk · Last updated June 5, 2026

GOAC Facilities Help Desk (“the app”) is an internal tool for Greggorrauto Collection (GOAC) staff to view and respond to facilities maintenance tickets. Access is restricted to authorized GOAC personnel and there is no public sign-up.

What we collect

  • Account information via Google Sign-In: your name, email address, and Google account identifier — used only to authenticate you and determine your access.
  • Help-desk content: the tickets, replies, internal notes, and attachments you view or create in the course of your work.
  • Device push token: to deliver notifications about tickets assigned to you or requiring attention.

How we use it

We use this information solely to operate the help desk — to authenticate users, show role-appropriate tickets, and route and notify staff. We do not sell your data, use it for advertising, or use it to track you across other apps or websites. Data is shared only with the services required to run the app (Google for sign-in, and Apple or Google for push notification delivery depending on your device).

Data storage & retention

Data is stored on GOAC-controlled servers and retained for as long as needed to operate the help desk. Access is limited to authorized GOAC staff.

Your choices

Because this is an internal workplace tool, account creation and access are managed by GOAC administrators. To request access changes or deletion of your information, contact us using the details below.

Contact

Questions about this policy? Email support@greggorrcompanies.com.